From complexity to done
Welcome!
As a business management consultant, I work alongside technology companies to tackle their toughest challenges and create clear, actionable paths forward.
With over 15 years of experience in business development, technical sales, services and support, and process improvement all over the world—I enjoy helping small and medium businesses execute on their strategies.
My approach is hands-on and pragmatic. Turning complex issues into clear, actionable strategies to make difficult decisions easier is what I excel at. Whether you're a growing startup or a global enterprise, I might be able to help you.
Keep reading to learn more.
Marc
How can i help
Effective technical sales and consultative selling start with understanding the customer and their challenges. Building a value-driven sales team is essential for creating trust by connecting customer pain points to tailored solutions. This approach fosters long-term partnerships by demonstrating a genuine commitment to solving their challenges, rather than simply selling a product.
Technical Sales & Consultative Selling
“The key to selling is not selling at all; it’s about identifying the problem and solving it”
In today’s fast-paced world, growth isn’t just a goal—it’s a necessity. Effective market expansion and go-to-market strategies start with a clear understanding of why you're moving in a particular direction. Bold action is essential, but so is the flexibility to adapt—or even change course—when the chosen path doesn’t fit
Strategic Growth & Market Expansion
“Someone’s sitting in the shade today because someone planted a tree a long time ago.”
Everything starts with understanding the customer and their challenges!
Disjointed processes and too many software solutions often create more problems than they solve. Streamlined operations are essential for long-term success. By optimizing processes and aligning sales, support, and service teams, businesses can reduce inefficiencies and regain momentum for sustainable growth
Operational Transformation & Process Improvement
“There is nothing so useless as doing efficiently that which should not be done at all”
Good customer service is the most powerful marketing tool a business can have. The foundation for exceptional service begins internally, with a proactive, customer-centric mentality. Service and support teams must actively listen to customer needs and anticipate issues before they arise. By fostering a culture of continuous improvement and providing teams with the tools and training they need, businesses can preemptively address customer concerns, ensure smooth installations, and create the trust needed for long-term loyalty.
Global Service Excellence
“Well done is better than well said”
Why work together
Multifaceted Skill Set
With over 15 years of experience, a master’s degree in engineering, and a college degree in economics, I bring both technical expertise and business acumen to the table. I’ve led service and support teams, established distribution channels, and driven new ventures for start-ups and large companies in industries like Automotive, Mining, and IoT-enabled technologies, including telecommunications and smart devices
Global Perspective
Having lived in Switzerland, Australia, and the USA, and worked in Russia, India, and China, I’ve gained a global view on problem-solving. With visits to over 50 countries, I approach challenges with an open mind, offering creative solutions that work across diverse markets and industries.
Critical Thinker
I’m always looking for opportunities where others see challenges. This mindset allows me to step back, see the bigger picture, and develop straightforward solutions for complex problems—without getting lost in the details.
Curiosity & Adaptability
I’m a lifelong learner with a passion for sustainability, chess, and endurance sports, having completed multiple Ironman competitions. I’ve also worked as a ski instructor, but perhaps my greatest challenge (and adventure) is ahead of me: being a father.
Expertise Highlights
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Barmettler Consulting LLC
Established in March 2024, Barmettler Consulting provides tailored consulting services specializing in strategic growth and market expansion, helping businesses navigate complex challenges and achieve sustainable growth.
Notable Projects
Partnered with an Off-Highway vehicle battery supplier to develop their partner program.
Collaborated with this Swiss manufacturer of high-precision VTOL drones to identify strategic initiatives to drive growth and operational efficiency
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Professional Experience
Business Development Director
Business Development in Russia, India, and China.
Continuous Improvement and Transformation Office (CITO) setup
Sales Events organisation
Global Senior Manager
Technical Sales teams management
Distribution and Technical Partner programs launch
Pre and post acquisition support
Head of Global Support – Safety
Global Service and Support teams setup
Global installation and training programs development
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Education and Certification
Master of Science in Communication Systems
École Polytechnique Fédérale de Lausanne (EPFL), Switzerland
Federal Maturity in Economics and Law
College St. Guérin, Sion, Switzerland
Cambridge Business Sustainability Management Course
University of Cambridge
Certified Management Accountant (CMA)
Ongoing